Explore Latest Technology Whitepapers for Free | SaaS Demand

The 2020 DUO Trusted Access Report

the 2020 duo trusted access report

Published By: Research Desk Released: Jan 14, 2021

Over the past few decades, modern computing has enabled organizations across all industries and sizes to accommodate remote work. Most people have worked from airports, coffee shops and hotels from ti...

ESG White Paper Dell Technologies With Microsoft SQL Server

esg white paper dell technologies with microsoft sql server

Published By: Research Desk Released: Jan 14, 2021

Organizations across industries continue down the digital transformation path. ESG research shows that while 19% of organizations view themselves as having already implemented and optimized several di...

ESG Solution Showcase Dell Technolog

esg solution showcase dell technolog

Published By: Research Desk Released: Jan 14, 2021

While the companies within the Dell family have offered the option to consume individual products via pay for use or managed services for years, the company recently launched Dell Technologies On Dema...

MIT Technology Review Insights- 2021 planning: New business models, big opportunity

mit technology review insights- 2021 planning: new business models, big opportunity

Published By: Research Desk Released: Jan 12, 2021

New research from MIT Technology Review Insights reveals the moves hundreds of executives are making to prepare for an unpredictable future....

Six Things You Need to Know about Machine Learning to Be Successful

six things you need to know about machine learning to be successful

Published By: Research Desk Released: Jan 11, 2021

Today, the vast majority of organizations realize they need to digitally transform to compete. Many organizations want to accelerate this change, and data science tools such as machine learning are at...

The Value of FlexPod Converged Infrastructure with Cisco UCS M5 Servers and NetApp AFF Storage

the value of flexpod converged infrastructure with cisco ucs m5 servers and netapp aff sto...

Published By: Research Desk Released: Jan 09, 2021

Almost every IT organization has been tasked with modernizing the data center. This ESG Economic Validation report focuses on the quantitative and qualitative benefits organizations can expect when co...

Proactively address issues to create superior customer experiences

proactively address issues to create superior customer experiences

Published By: Research Desk Released: Jan 08, 2021

Proactive customer service reduces contact center volumes and results in a better customer experience. Instead of learning about problems from your customers, you can get ahead of issues. See how five...

Forrester Study: The Total Economic Impact of ServiceNow Customer Service Management

forrester study: the total economic impact of servicenow customer service management

Published By: Research Desk Released: Jan 08, 2021

This Forrester Total Economic Impact™ (TEI) study is based on interviews with ServiceNow CSM customers. Operational improvements include: Improved first contact resolution by up to 20% Reduc...

CCW Market Study – Future of the Contact Center: A Forecast

ccw market study – future of the contact center: a forecast

Published By: Research Desk Released: Jan 08, 2021

See how leaders are changing the contact center, both strategically and tactically, following the events of 2020. This report uncovers the specific challenges companies face as they transform remote w...

Document Scanning Helps Speed Digital Transformation for Higher Education

document scanning helps speed digital transformation for higher education

Published By: Research Desk Released: Jan 07, 2021

The global pandemic has heightened the need for digital transformation in education. Teachers, professors, students, and administrators alike need access to information from anywhere to do their job a...

Our Brands