Tech Whitepapers

Cyber resiliency is now an essential requirement for any business. Given the threat to data and IT servers, businesses must invest in cyber-resiliency strategies to reduce operational risk. New resear...

Cloud infrastructure has fundamentally changed the way organizations approach technology. It is a key enabler of digital transformation, accelerating the pace of innovation by providing resources that...

Healthcare technology that puts people first and considers the whole person—physical, behavioral, and oral health—is the future. Integrated technology meets integrated care. One platform and one p...

In line with the fundamental changes happening in network technologies and topologies which are rewriting operations, service assurance is undergoing dramatic evolution. It will move from an almost se...

As per various energy council reports, commercial buildings consume nearly 40% of the world’s energy and emit one-third of greenhouse gases (GHG) with heating, ventilation and air conditioning (HVAC...

Grapevine-Colleyville Independent School District CTO Kyle Berger is facing new kinds of challenges he never could have foreseen before introducing an esports program into his high schools, including ...

Learn what to expect during a technical audit and how to prepare — both logistically and mentally — for the entire process. Detailed insight into: Questions to expect during your auditor ...

Software delivery has never been more critical to the success of business in every industry. It’s also never been more complex. With the growing challenges of complexity, how can engineering teams s...

Mobile apps are everywhere: engaging consumers, generating revenue, and providing entertainment. Yet when it comes to support, mobile apps can be a black hole. Users may not be able to reach out for h...

Today, providing customer support is complex. The demand for remote technical support has jumped since the pre-pandemic days, as have the number of agents working remotely, putting pressure on organiz...