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How Manual SAP Testing Falls Short— and What You Can Do About It

how manual sap testing falls short— and what you can do about it

Published By: Research Desk Released: Apr 02, 2019

Recent SAP advancements such as SAP S/4HANA and SAP Fiori 2.0 enable the agile, modular and distributed enterprise application environment necessary for successful Digital Transformation. However, as ...

9 Ways Construction Companies are Leading Digital Transformation through Intelligent Information Management

9 ways construction companies are leading digital transformation through intelligent infor...

Published By: Research Desk Released: Apr 02, 2019

An interesting paradox exists between architecture/industrial design companies and their counterparts in the construction industry. The architecture and industrial design industries are both highly di...

10 Ways Financial Services Companies Are Using Intelligent Information Management to Drive Digital Transformation

10 ways financial services companies are using intelligent information management to drive...

Published By: Research Desk Released: Apr 02, 2019

Like most vertical markets, today’s banks and financial institutions are dealing with the data deluge brought on by digital transformation. As customers’ demands for instant information access and...

DevOps Done Right

devops done right

Published By: Research Desk Released: Apr 01, 2019

Your team has embraced DevOps. You’re establishing new processes, adopting new tools, and forming a culture that emphasizes cross-functional collaboration. But you haven’t yet reached maximum velo...

DevOps Without Measurement Is a Fail

devops without measurement is a fail

Published By: Research Desk Released: Apr 01, 2019

It’s becoming an increasingly common scenario for many organizations: you’re now months into your DevOps initiative but the results are still hard to see. While automation efforts have made it eas...

NICE WFM 7.0: Forecasting with Artificial Intelligence

nice wfm 7.0: forecasting with artificial intelligence

Published By: Research Desk Released: Mar 29, 2019

We are living in a golden age of predictive analytics, and forecasting and predictive technologies are revolutionizing business well beyond the contact center. These forecasting capabilities are suppo...

Artificial Intelligence in Workforce Management Systems

artificial intelligence in workforce management systems

Published By: Research Desk Released: Mar 29, 2019

Artificial intelligence (AI) was formally founded as an academic discipline at a conference in 1956, long before workforce management (WFM) systems became a staple in the contact center. In the years ...

Top Ten CX Technologies for 2019

top ten cx technologies for 2019

Published By: Research Desk Released: Mar 29, 2019

Aberdeen surveyed 164 worldwide CX leaders in companies of all sizes and industries to shed light on the technologies CX leaders prioritize to incorporate in their toolbox for 2019. Continue reading t...

FIVE BENEFITS OF OPEN BANKING

five benefits of open banking

Published By: Research Desk Released: Mar 22, 2019

The rise of digital platforms and their rapid adoption by customers has created significant opportunities for financial service organizations. Industry leaders are capturing additional revenue streams...

Agile Integration Is Critical To Successful Digital Transformation

agile integration is critical to successful digital transformation

Published By: Research Desk Released: Mar 22, 2019

Forrester conducted a survey of global mid-sized companies about their software development initiatives and business performance. The study established a clear link between business performance and th...

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