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post-achat : l’étape du parcours client la plus négligée ?
Sponsored by:
ParcelLab
Published By:
Research Desk
Released:
Mar 01, 2022
Nous avons étudié l’expérience post-achat proposée par 150 des plus grands e-commerçants français dont Cdiscount, Decathlon ou encore La Redoute. Retrouvez les résultats détaillés dans notr...
Read more
prepare your business for hybrid work
Sponsored by:
EPOS
Published By:
Research Desk
Released:
Feb 28, 2022
The future of work, workforce, and workplace is underpinned by new norms—norms that define work as a thing we do, not a place we go to. Remote work was a “nice to have” option in the past. It ha...
Read more
improving student outcomes: quantifying the impact of digital literacy and creative skills...
Sponsored by:
Adobe
Published By:
Research Desk
Released:
Feb 24, 2022
Check out the latest research from Civitas Learning and Adobe to see how — by integrating Adobe Creative Cloud into the curriculum — three universities delivered improvements from course mastery t...
Read more
harness the power of data
Sponsored by:
AWS
Published By:
Research Desk
Released:
Feb 21, 2022
To be a leader that's going to reinvent, you have to be relentless and tenacious about getting to the truth. And you have to have the tools to stay agile enough to pivot when needed and jump on new op...
Read more
vidéo de démonstration: mises à jour pour le cloud
Sponsored by:
Veeam
Published By:
Research Desk
Released:
Feb 18, 2022
Que vous souhaitiez protéger vos workloads cloud sans effort, faire migrer facilement vos serveurs ou VM dans le cloud ou utiliser un stockage objet dans le cloud pour vos besoins d’archivage, Veea...
Read more
how retailers can stay local and offer nationwide shipping
Sponsored by:
SpotOn
Published By:
Research Desk
Released:
Feb 18, 2022
The standards for a best-in-class customer experience have shifted significantly, especially over the last two years due to the rise of nationwide shipping. Price has always been important to consu...
Read more
transform cx with ai and super agents
Sponsored by:
247 Ai
Published By:
Research Desk
Released:
Feb 14, 2022
An agent’s superpower is confidence, enabling them to excel in customer care. Super agents equipped with AI- powered solutions pave the best road to delivering excellent customer care. Check ou...
Read more
solve challenging cloud use cases with gigamon (oct.2021)
Sponsored by:
Gigamon
Published By:
Research Desk
Released:
Feb 13, 2022
Learn how an effective security and network posture in the hybrid cloud brings you superior ROI on your cloud migration....
Read more
live long and migrate
Sponsored by:
Palo Alto Networks
Published By:
Research Desk
Released:
Feb 08, 2022
Learn how Next-Generation Firewalls from Palo Alto Networks secure your migration to Amazon Web Services (AWS) The promise of increased agility, improved cost savings, and the ability to scale has...
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unlock growth with customer service
Sponsored by:
Zendesk
Published By:
Research Desk
Released:
Feb 07, 2022
Great customer experiences improve your bottom line. This report provides confidence, clarity and the right insights to turn your customer service into an engine for growth. Improve your bottom lin...
Read more
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