Artificial Intelligence Whitepapers

nice wfm 7.0: forecasting with artificial intelligence

Sponsored by: Nice Published By: Research Desk Released: Mar 29, 2019

We are living in a golden age of predictive analytics, and forecasting and predictive technologies are revolutionizing business well beyond the contact center. These forecasting capabilities are suppo...

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artificial intelligence in workforce management systems

Sponsored by: Nice Published By: Research Desk Released: Mar 29, 2019

Artificial intelligence (AI) was formally founded as an academic discipline at a conference in 1956, long before workforce management (WFM) systems became a staple in the contact center. In the years ...

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how to get ahead of the curve

Sponsored by: Google Cloud + Atos Published By: Research Desk Released: Mar 22, 2019

A recent IDG survey showed the case for artificial intelligence is compelling. It’s all aimed at automation and insights, but needs a champion to succeed. Learn how to get ahead of the AI/ML curve w...

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the happy medium with bold360

Sponsored by: LogMeIn Published By: Research Desk Released: Mar 04, 2019

Leveraging Artificial Intelligence (AI) to deliver the best customer experience is a very hot topic these days. But many businesses are wondering if this is just a passing fad, or if AI is here to sta...

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forrester-cios need to take the lead on ai for transformational outcomes across the countr...

Sponsored by: VMware Published By: Research Desk Released: Feb 26, 2019

Artificial Intelligence (AI) is helping deliver revenue growth with better customer experiences, increasing innovation, and improving operational effectiveness. However, most firms are just getting st...

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manufacturing intelligence for the next industrial revolution (infographic)

Sponsored by: TIBCO Published By: Research Desk Released: Feb 22, 2019

By processing real-time data from machine sensors using artificial intelligence and machine learning, it’s possible to predict critical events and take preventive action to avoid problems. TIBCO hel...

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8 steps cios must take to transform with ai

Sponsored by: Dell + Intel Published By: Research Desk Released: Feb 22, 2019

Companies across the globe are embracing artificial intelligence (AI) within their organizations - 51% of firms have already implemented or are expanding their implementation of AI. Download this w...

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cio’s guide to data analytics & ml (na)

Sponsored by: Google Published By: Research Desk Released: Feb 20, 2019

Breakthroughs in artificial intelligence (AI) have captured the imaginations of business and technical leaders alike: computers besting human world-champions in board games with more positions than th...

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hpe infosight- ai for your hybrid cloud world

Sponsored by: HPE Published By: Research Desk Released: Feb 05, 2019

HPE InfoSight is Artificial Intelligence (AI) that predicts and prevents problems across the infrastructure stack and ensures optimal performance and efficient resource use. In this paper, we will exp...

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hpe infosight: artificial intelligence for your hybrid cloud world

Sponsored by: HPE + Intel Published By: Research Desk Released: Feb 05, 2019

HPE InfoSight is Artificial Intelligence (AI) that predicts and prevents problems across the infrastructure stack and ensures optimal performance and efficient resource use. In this paper, we will exp...

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