AI Whitepapers

artificial intelligence in workforce management systems

Sponsored by: Nice Published By: Research Desk Released: Mar 29, 2019

Artificial intelligence (AI) was formally founded as an academic discipline at a conference in 1956, long before workforce management (WFM) systems became a staple in the contact center. In the years ...

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opentext magellan, reborn cloud, and other highlights from opentext enterprise world 2018

Sponsored by: OpenText Published By: Research Desk Released: Mar 22, 2019

Organizations are looking to be more competitive in the market and achieve their goals. Using new advanced technologies, they are finding ways to accelerate marketing velocity, increase sales, better ...

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how to get ahead of the curve

Sponsored by: Google Cloud + Atos Published By: Research Desk Released: Mar 22, 2019

A recent IDG survey showed the case for artificial intelligence is compelling. It’s all aimed at automation and insights, but needs a champion to succeed. Learn how to get ahead of the AI/ML curve w...

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the happy medium with bold360

Sponsored by: LogMeIn Published By: Research Desk Released: Mar 04, 2019

Leveraging Artificial Intelligence (AI) to deliver the best customer experience is a very hot topic these days. But many businesses are wondering if this is just a passing fad, or if AI is here to sta...

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forrester-cios need to take the lead on ai for transformational outcomes across the countr...

Sponsored by: VMware Published By: Research Desk Released: Feb 26, 2019

Artificial Intelligence (AI) is helping deliver revenue growth with better customer experiences, increasing innovation, and improving operational effectiveness. However, most firms are just getting st...

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manufacturing intelligence: keep your processes under control

Sponsored by: TIBCO Published By: Research Desk Released: Feb 22, 2019

The current trend in manufacturing is towards tailor-made products in smaller lots with shorter delivery times. This change may lead to frequent production modifications resulting in increased machine...

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8 steps cios must take to transform with ai

Sponsored by: Dell + Intel Published By: Research Desk Released: Feb 22, 2019

Companies across the globe are embracing artificial intelligence (AI) within their organizations - 51% of firms have already implemented or are expanding their implementation of AI. Download this w...

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get smarter about content in the cloud

Sponsored by: BOX Published By: Research Desk Released: Feb 06, 2019

The explosion of content — especially unstructured content — is an opportunity and an obstacle for every business today.   Why you need AI in your enterprise content strategy details h...

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hpe infosight: artificial intelligence for your hybrid cloud world

Sponsored by: HPE + Intel Published By: Research Desk Released: Feb 05, 2019

HPE InfoSight is Artificial Intelligence (AI) that predicts and prevents problems across the infrastructure stack and ensures optimal performance and efficient resource use. In this paper, we will exp...

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get smarter about content in the cloud

Sponsored by: BOX Published By: Research Desk Released: Jan 23, 2019

Get your hands on this new eBook to learn how you can reap the value without recruiting a team of data scientists to build AI/ML from scratch....

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