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build a strategic approach to app and network security
Sponsored by:
Citrix
Published By: Research Desk
Released: Sep 18, 2019
Security threats come in a variety of different forms — from network to web and app attacks. As these form factors continue to morph, they often evade traditional security measures, leaving organiza...
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the hybrid cloud landscape perspectives from the 2018 frost and sullivan cloud user surv...
Sponsored by:
CenturyLink
Published By: Research Desk
Released: Sep 18, 2019
Hybrid clouds are becoming a standard configuration in enterprise IT, with the majority of US businesses in 2018 having already deployed, or planning to deploy, a hybrid environment. In building their...
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powering a global, fast-growing teleconferencing and collaboration company
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Published By: Research Desk
Released: Sep 18, 2019
Growth tops the list of strategic objectives for firms of all sizes – from the startup to the global enterprise. Growth has many tangible metrics associated with it: revenue growth, profit growth, m...
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5 critical components of cloud strategy
Sponsored by:
Centurylink
Published By: Research Desk
Released: Sep 18, 2019
Cloud technology has fundamentally and irreversibly changed IT forever. Many benefits were gained from this new architectural approach, but there were also some very real drawbacks that IT teams disco...
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how to end ivr horrors – 3 strategies to deliver a connected customer experience
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Published By: Research Desk
Released: Sep 18, 2019
This whitepaper will guide you how to put your efforts into the parts of the contact center that lead to great CX: dynamic call routing, the use of customer data from CRM, and allow agents to be the h...
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you know you need to personalize, now what?
Sponsored by:
Acquia
Published By: Research Desk
Released: Sep 18, 2019
How to Take a Crawl-Walk-Run Approach for Personalization Success You’ve seen the numbers. You’ve read the articles. Personalization is top of mind for marketing professionals around the globe,...
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modeling roi for personalization
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Published By: Research Desk
Released: Sep 18, 2019
Personalization, while increasingly important to an organization's success, is not a simple task. Implementing personalization requires a transformation and transformations live or die based on senior...
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insider’s guide to b2b personalization
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Acquia
Published By: Research Desk
Released: Sep 18, 2019
Businesses that succeed with personalization are rewarded with impressive ROI. And while you know that may be true for both B2C and B2B brands – it's not always easy to implement personalization at ...
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digital personalization: taking an agile approach
Sponsored by:
Acquia
Published By: Research Desk
Released: Sep 18, 2019
Personalization is not a piece of software, nor is it a feature of one. Successful personalization is a result of people, process and technology, and in that order. Both the people who are building...
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the state of personalization today
Sponsored by:
Acquia
Published By: Research Desk
Released: Sep 18, 2019
No matter the industry, every organization wants to deliver a better experience for their customers. In order to address the customer experience challenge, organizations are turning to technology. ...
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