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Moments that Matter: A new CX roadmap for financial services

moments that matter: a new cx roadmap for financial services

Published By: Research Desk Released: Nov 22, 2019

Rethinking your processes and investing in technology that supports your customer experience sets you apart. Let’s take a closer look at how CX technology can help redefine your business as you prep...

Customer Experience in the Digital World: Financial Services

customer experience in the digital world: financial services

Published By: Research Desk Released: Nov 22, 2019

Financial startups, as well as established institutions, have started to invest in and leverage disruptive emerging technologies to simplify, enhance, and redefine traditional services–across spendi...

Trends in Personalization

trends in personalization

Published By: Research Desk Released: Nov 22, 2019

The Global Trends in Personalization Study is a collaboration between SoDA and Sitecore to assess investment plans, adoption of emerging technology, organizational priorities and key challenges relati...

Unlocking the Cloud Operating Model

unlocking the cloud operating model

Published By: Research Desk Released: Nov 22, 2019

To thrive in an era of multi-cloud architecture, driven by digital transformation, Enterprise IT must evolve from ITIL-based gatekeeping to enabling shared self-service processes for DevOps excellence...

Modern Service Networking for Cloud and Microservices

modern service networking for cloud and microservices

Published By: Research Desk Released: Nov 22, 2019

Enterprises thriving in the multi-cloud era compete on speed to market. The development team is taking the cloud-native approach to launch new features faster. Companies are inspired by successful ear...

State of DevOps Report

state of devops report

Published By: Research Desk Released: Nov 22, 2019

As we shared our results with organizations around the world, people kept bringing up one of our key findings: that the most evolved organizations were able to integrate security into the software dev...

PROTECT AND OPTIMIZE CONTAINERIZED APPS

protect and optimize containerized apps

Published By: Research Desk Released: Nov 22, 2019

Container platforms such as Kubernetes and RedHat OpenShift combine with agile development methodologies to speed up application development and deployment. By allowing developers to break application...

AUTOMATE DEVOPS/SECOPS DEPLOYMENT WITH CI/CD PIPELINE INTEGRATIONS

automate devops/secops deployment with ci/cd pipeline integrations

Published By: Research Desk Released: Nov 22, 2019

By focusing on frequent code integration, automated testing, and keeping the mainline code version in a state that is deployable to production at any time, CI/CD aims to eliminate the risks and fricti...

Enable secure productivity in the cloud with Office 365 and Citrix

enable secure productivity in the cloud with office 365 and citrix

Published By: Research Desk Released: Nov 21, 2019

In this white paper, ESG shares the experiences of three Citrix customers using Citrix XenApp and XenDesktop to virtualize Skype for Business. Over the last few years, these customers have enjoyed imp...

5 Things to Keep in Mind When Choosing an SSO Solution

5 things to keep in mind when choosing an sso solution

Published By: Research Desk Released: Nov 21, 2019

As IT grows more complex, the checklist for your SSO solution keeps getting longer—not just unified access to every type of app, but also identity-based security, multi-factor authentication support...

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