All Whitepapers | SaaS Demand

At-A-Glance: Cisco Umbrella: Reporting You Can Count On

at-a-glance: cisco umbrella: reporting you can count on

Published By: Research Desk Released: Mar 22, 2019

Deploying a Cisco Umbrella free trial is simple. But to get the most out of your trial, after you’re up and running, these three reports are a great place to start, since they give you a more comple...

Protect Your Organization From Unwanted Cryptomining

protect your organization from unwanted cryptomining

Published By: Research Desk Released: Mar 22, 2019

Umbrella aggregates intelligence from multiple sources including open-source intelligence (OSINT), infrastructure telemetry hunting algorithms and Umbrella’s research on co-occurrences and related d...

Defending Your Network from Cryptomining

defending your network from cryptomining

Published By: Research Desk Released: Mar 22, 2019

Threat actors increasingly look toward illicit cryptomining as an easy source of income. Cryptomining is the production of virtual currency, also known as cryptocurrency, such as Bitcoin and Monero. I...

Miners in the Shadows: Extracting Treasure with Stolen Resources

miners in the shadows: extracting treasure with stolen resources

Published By: Research Desk Released: Mar 22, 2019

Malicious cryptomining lets cybercriminals profit at your organization’s expense. Find out who they’re targeting and how to protect your network....

Malicious Cryptominers are Eyeing Your Resources

malicious cryptominers are eyeing your resources

Published By: Research Desk Released: Mar 22, 2019

Malicious cryptomining has consistently been one of the top threats across all internet activity in 2018. Cryptocurrency’s market volatility could make it much more lucrative than ransomware. Find o...

Compare Your Innovation Agenda to Your Peers

compare your innovation agenda to your peers

Published By: Research Desk Released: Mar 21, 2019

This Oracle report considers the IT community across 22 markets and what type of innovation is happening in their organisations. It also looks at the most important KPIs for measuring innovation drive...

3 Bright Ideas for Increasing Conversions with Customer Engagement

3 bright ideas for increasing conversions with customer engagement

Published By: Research Desk Released: Mar 21, 2019

Customers expect you to make it easy to move through their site. According to Gartner, more than 82% of online shoppers prefer a more comprehensive web experience suite, as opposed to a stand-alone si...

Contact Center 2.0: The Rise of Collaborative Contact Centers

contact center 2.0: the rise of collaborative contact centers

Published By: Research Desk Released: Mar 21, 2019

In this report from Altimeter, a Prophet Company, Brian Solis shares his insights on the transformation of contact centers in today’s digital workplace. Contact Center 1.0 was designed and deployed ...

Employee Experience and Customer Experience: Two Halves of the Whole Equation

employee experience and customer experience: two halves of the whole equation

Published By: Research Desk Released: Mar 21, 2019

Improving the Way People Experience Your Company, Inside and Out This report from Constellation Research highlights the advantages of bringing together customer and employee experience, including t...

Disruptive Customer Engagement

disruptive customer engagement

Published By: Research Desk Released: Mar 21, 2019

Digital transformation, digitalization, call it what you will, but the trend toward smarter, more nimble business enabled by technology is real. The trend spans industries, and the leaders of these in...

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