All Whitepapers | SaaS Demand

Your Roadmap to the Cloud, in 4 Simple Steps

your roadmap to the cloud, in 4 simple steps

Published By: Research Desk Released: Sep 16, 2019

The customer focus on digital transformation centers on the need to balance between flexibility, security, cost, and speed. Public cloud is increasingly integral to that business imperative, spanning ...

Understanding the Velostrata Technology For Mass Migrations into Cloud Platform

understanding the velostrata technology for mass migrations into cloud platform

Published By: Research Desk Released: Sep 16, 2019

This white paper will provide a deeper understanding of Velostrata’s unique technology and architecture, and will explore how these capabilities improve current mass migration practices. This paper ...

Top Sites Raise Digital Expectations, Set a High Bar for Insurance Providers

top sites raise digital expectations, set a high bar for insurance providers

Published By: Research Desk Released: Sep 13, 2019

Customers want mobility and personalization. They want an easy and fluid path to accomplish tasks. Our rankings of the most popular sites show that Google, PayPal, Netflix, Amazon, and Pinterest—a n...

Verint boosts VoC capabilities after ForeSee acquisition

verint boosts voc capabilities after foresee acquisition

Published By: Research Desk Released: Sep 13, 2019

At its recent user conference in Orlando, Verint announced the first updates to its Voice of the Customer (VoC) platform since it acquired VoC firm ForeSee in late 2018. Verint’s acquisition, along ...

How to Adapt and Win in a New Era of CX

how to adapt and win in a new era of cx

Published By: Research Desk Released: Sep 13, 2019

Your customers now want to interact with you on their terms through whichever channel or platform takes their fancy at any given moment. All this is occurring against a backdrop of customers becoming ...

Magic Quadrant for Security Information and Event Management

magic quadrant for security information and event management

Published By: Research Desk Released: Sep 13, 2019

Security and risk management leaders increasingly seek SIEM solutions with capabilities that support early targeted attack detection and response. Users must balance advanced SIEM capabilities with th...

Cost of a Data Breach Report

cost of a data breach report

Published By: Research Desk Released: Sep 13, 2019

IBM Security and Ponemon Institute are pleased to release the 2019 Cost of a Data Breach Report.1 Based on in-depth interviews with more than 500 companies around the world who experienced a data brea...

The Ultimate Guide to As-A-Service

the ultimate guide to as-a-service

Published By: Research Desk Released: Sep 13, 2019

Adding to Your Service Offering is Challenging. We get it. ConnectWise Inc. has helped countless technology professionals reconfigure their businesses for the future by adding new practice areas and b...

The KPIs Top MSPs Rely on for Success and How to Use Them in Your Business

the kpis top msps rely on for success and how to use them in your business

Published By: Research Desk Released: Sep 13, 2019

As a technology solution provider, how do you know you’re on the right path to success? How can you see where you’re going if you’re in the dark about where you are or how you got there? If your...

SLA- The Foundation for Stronger Customer Relationships

sla- the foundation for stronger customer relationships

Published By: Research Desk Released: Sep 13, 2019

Your service level agreement (SLA) sets the tone for your relationship with a new client by outlining your responsibilities, your client’s responsibilities, and the terms and timelines you will both...

Our Brands