All Whitepapers | SaaS Demand

All data, one platform, every cloud. Limitless possibilities. (Edge-to-cloud data fabric from HPE)

all data, one platform, every cloud. limitless possibilities. (edge-to-cloud data fabric f...

Published By: Research Desk Released: Jan 06, 2021

How an edge-to-cloud data fabric can be a key element of modernizing Big Data management and unlocking your business value faster. The HPE Ezmeral Data Fabric team has a unique vision and technolog...

10 Tips for Engaging New Work-At-Home Agents

10 tips for engaging new work-at-home agents

Published By: Research Desk Released: Jan 06, 2021

Today’s contact centers require flexibility in how to deal with planned and unplanned events that have the potential to disrupt business continuity and impact the customer experience. Learn more ...

Five9 FastTrack Deployment

five9 fasttrack deployment

Published By: Research Desk Released: Jan 06, 2021

A well thought out disaster recovery plan involves the ability to quickly deploy a remote workforce to keep your contact center online and your customers happy. Learn more about accelerating remote...

Five9 Gamification

five9 gamification

Published By: Research Desk Released: Jan 06, 2021

Essential training and everyday tasks completed through game-like activity make people more productive and happier at work. Reward continued learning and positive behavior change through gamification,...

Now More Than Ever it is Time to Move Your Enterprise Contact Center to the Cloud

now more than ever it is time to move your enterprise contact center to the cloud

Published By: Research Desk Released: Jan 06, 2021

Customers notice when their experience with a company doesn’t measure up to the service they receive from other businesses. Whether they find themselves repeating their issue to an agent who doesn�...

Setting Up Your Remote Workforce for Success

setting up your remote workforce for success

Published By: Research Desk Released: Jan 06, 2021

Keeping your contact center up and running during any type of natural disaster, crisis, or unplanned event is essential to ensure the continuity of your business. In emergency situations where your ag...

How Apple Enterprise Management Goes Beyond Mobile Device Management

how apple enterprise management goes beyond mobile device management

Published By: Research Desk Released: Jan 05, 2021

No enterprise tool has successfully supported the vast and varying needs of the modern enterprise technology fleet, which often is comprised of a mix of Apple, Microsoft and Google devices. In this...

A phased approach to getting to dynamic DevOps

a phased approach to getting to dynamic devops

Published By: Research Desk Released: Jan 05, 2021

Don’t let old systems and manual processes hobble your DevOps, disrupt your growth and digital transformation. Read our ebook to learn about the importance of a phased approach, automating legacy ro...

DevOps Book of Knowledge

devops book of knowledge

Published By: Research Desk Released: Jan 05, 2021

See how your peers from DNB Bank, FIS WorldPay, and TomTom are dealing with DevOps challenges and the approaches they’ve used to solve them. These quick-read summaries offer valuable insights into t...

A new era in enterprise DevOps

a new era in enterprise devops

Published By: Research Desk Released: Jan 05, 2021

Digital transformation leads organizations to DevOps to drive innovation faster. However, those not “born in the cloud” may need help to see the true value from DevOps, reducing its inherent compl...

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