All Whitepapers | SaaS Demand

5 Arguments to Justify Your Identity Spend

5 arguments to justify your identity spend

Published By: Research Desk Released: Feb 02, 2021

Spending on secure infrastructure is vital to protect any company’s plans for revenue generation and business expansion, but all execs are faced with competing revenue-generating priorities across t...

4 Questions to Ask When Reimagining Your eDiscovery Workflows

4 questions to ask when reimagining your ediscovery workflows

Published By: Research Desk Released: Feb 01, 2021

Reimagining eDiscovery to Meet Growing Data Challenges Evolving Technologies, Evolving Models As data volume and complexity in the corporate enterprise continues to grow, in-house legal professiona...

The Total Economic Impact™ Of ServiceNow HR Service Delivery

the total economic impact™ of servicenow hr service delivery

Published By: Research Desk Released: Jan 29, 2021

Based on four interviews with ServiceNow HR Service Delivery customers, Forrester looked at how these organizations reinvented employee services, streamlined cross-departmental experiences, and create...

Parker Drilling: Transforming offboarding with digital workflows from ServiceNow

parker drilling: transforming offboarding with digital workflows from servicenow

Published By: Research Desk Released: Jan 29, 2021

How can automation streamline offboarding? Parker Drilling modernized a paper-based offboarding process to drive efficiencies and strengthen security, while developing a fully automated offboarding pr...

Understanding the Inpact of Enterprise Service Management

understanding the inpact of enterprise service management

Published By: Research Desk Released: Jan 29, 2021

This eBook will get you to think of enterprise service management as a strategic approach to improving business operations and outcomes, that involves all three of people, process, and technology chan...

The Human Resources Service Delivery Book of Knowledge

the human resources service delivery book of knowledge

Published By: Research Desk Released: Jan 29, 2021

See how your peers from Saab, Keurig, Dr. Pepper, Lowe’s, Chick-fil-A, and others are streamlining their HR operations. These quick-read summaries of their Knowledge 2020 breakout presentations offe...

The Evolution of HR Service Delivery in the New Digital Experience Era

the evolution of hr service delivery in the new digital experience era

Published By: Research Desk Released: Jan 29, 2021

This ebook highlights the focus on employee experience and digital enablement; the state of cloud-based HR technology the evolution of HR service delivery practices the prevalence of artifi...

AMEX GBT integrates employee onboarding across HR, IT, and facilities with ServiceNow

amex gbt integrates employee onboarding across hr, it, and facilities with servicenow

Published By: Research Desk Released: Jan 29, 2021

AMEX GBT automates preboarding and onboarding functions across onboarding teams, HR operations, IT, and facilities, creating end?to?end process visibility and efficiency with ServiceNow. This included...

Going Beyond Traditional Mystery Shopping to Understand Customer Experience

going beyond traditional mystery shopping to understand customer experience

Published By: Research Desk Released: Jan 29, 2021

COVID-19 has impacted economic function. Whether the impact is temporary or permanent is largely unknown. Consumer spending, sentiment and purchase patterns have been vastly altered since lockdowns...

Cybersecurity: The Human Challenge

cybersecurity: the human challenge

Published By: Research Desk Released: Jan 28, 2021

Get the results of a global survey of 5,000 IT managers: Find out how IT managers really feel about cybersecurity. Learn how IT teams are responding to the cybersecurity skills shortage. Di...

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