All Whitepapers | SaaS Demand

Five Mistakes Retailers Make When Selecting a New Software Solution

five mistakes retailers make when selecting a new software solution

Published By: Research Desk Released: Feb 06, 2019

Interestingly, software providers can offer useful input to the visioning process—if you turn to those with significant industry experience. Industry challenges, both historical and yet to come, sho...

7 Ways Technology Can Simplify Your Retail Business

7 ways technology can simplify your retail business

Published By: Research Desk Released: Feb 06, 2019

Today’s retail marketplace is more challenging and complex than ever before. With new competitors popping up and big-box stores diving further into product lines traditionally sold by independent re...

Get Smarter About Content In The Cloud

get smarter about content in the cloud

Published By: Research Desk Released: Feb 06, 2019

The explosion of content — especially unstructured content — is an opportunity and an obstacle for every business today. Why you need AI in your enterprise content strategy details h...

The Evolution of Real-Time Customer Engagement

the evolution of real-time customer engagement

Published By: Research Desk Released: Feb 06, 2019

You may use Live Chat, but do you use it well? Researchscape International recently conducted a survey about consumer experiences with Live Chat. It turns out only 3 out of 10 online shoppers say...

The ROI of Transforming Social Customer Care with Private Messaging

the roi of transforming social customer care with private messaging

Published By: Research Desk Released: Feb 06, 2019

Do you still make customers write emails when they have issues? Or navigate phone menus to speak with an agent? If so, you’re not keeping up with consumer expectations. Customers today expect t...

Get up to Speed Fast on GPS Fleet Tracking

get up to speed fast on gps fleet tracking

Published By: Research Desk Released: Feb 06, 2019

With all the GPS tracking solutions on the market, choosing the one that’s right for your company can seem overwhelming. But when you know how to identify the benefits that are important to you, you...

Field Service Management Buyer’s Guide

field service management buyer’s guide

Published By: Research Desk Released: Feb 06, 2019

Software can be complex, but the buying process doesn’t have to be. Get checklists, tips and steps to researching and purchasing the right field service management platform for your business. Wha...

From Edge to Cloud: Managing the Next Wave of IT Disruption

from edge to cloud: managing the next wave of it disruption

Published By: Research Desk Released: Feb 05, 2019

IT needs to reach beyond the traditional data center and the public cloud to form and manage a hybrid connected system stretching from the edge to the cloud, wherever the cloud may be. We believe this...

Make IT Smarter with Intelligent Storage

make it smarter with intelligent storage

Published By: Research Desk Released: Feb 05, 2019

Data helps enterprises find new ways to reach and serve customers to grow profitability, but only when it is available at the right place and the right time. The growing complexity of managing and sec...

Unlock Data’s Potential with Intelligent Storage

unlock data’s potential with intelligent storage

Published By: Research Desk Released: Feb 05, 2019

Extracting value from data is central to the digital transformation required for businesses to succeed in the decades to come. Buried in data are insights that reveals what your customers need and how...

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